✓

A single-source provider

to manage it all: stop dealing with vendors pointing fingers at each other when things go wrong.

✓

Cut out the middleman

& save on average 30%

on your technology solutions.

✓

A knowledgeable partner

with the skills and experience to minimize downtime.

We've helped hundred of salon franchises

enhance their brand with technology

Maven IT Saves Salon Chain Hundreds of Thousands of Dollars by Optimizing Tech Costs

Alline Salon Group (ASG) is a leading multi-unit franchise with over 370 salons across the U.S. The growing success of ASG’s brands Supercuts, Cost Cutters, and Holiday Hair is a testament to their people-centric philosophy that quality hair should be affordable, accessible and personal.

ASG partnered with Maven IT in June 2021 to manage 100% of their IT infrastructure needs, from new internet access to network solutions to data security with remote monitoring and endpoint detection response features and everything in between. 

THE CHALLENGE

Consistent delivery of a positive customer and employee experience.

A failing network was affecting payment processing and operational performance.

The need for a proven technology leader with demonstrated results in the franchise space.

INNOVATIVE SOLUTIONS

• Seamless store technology to meet operational performance demands
• A secure and scalable framework to support and "future proof" ASG's salon operations
• Appropriate communication technology and connectivity installed in the salon locations based on their requirements
• Clear voice communication after upgrading to Maven IT's Managed Phone services

MAKING IT HAPPEN

• Custom-sized internet access points for optimal coverage and signal strength
• A managed network that is fully secure
• Best-in-class cybersecurity measures installed
• Proactively monitoring servers for interruptions
• Any issues are quickly solved on the spot to minimize impact
• A reliable POS system for collecting payments quickly and securely
• Unlimited phone support, free replacements and break/fix services

REAL RESULTS

• Hundreds of thousands in annual savings resulting in a 35% reduction in overall IT costs
• 92% decrease in support tickets
• 83% of support issues resolved upon first contact
• 90% reduction in salon IT issues

“Thanks to our partnership with Maven IT, our salons' operational functionality and customer/employee experience have significantly improved. Maven IT understands the franchise business and has been a great partner. They quickly identified and solved our POS system issue, providing regular updates and fantastic communication. We solved problems one salon at a time. I highly recommend Maven IT, especially for franchisees with multiple locations.”

- Mike Sarafa, CEO

Alline Salon Group

Contact Maven IT Today for a Complementary Technology Assessment:

✓ Confidence in your Network Infrastructure

✓ On average, a 33% cost savings in your technology costs

✓ An experienced partner to answer your questions

Franchise IT Solutions